FAQ
Product Information
What size sunglasses does my child need?
Every child is unique and grows at their own pace. Our sunglasses are designed for children aged 0-12 years, but sizing depends on their individual head measurements.
How to measure:
Gently measure the vertical distance from the root of your child’s left ear to the right ear (around the back of the head), then reference our size chart below:
- Head circumference below 48 cm: Recommended for ages 0-2/0-3 years
- Head circumference up to 49 cm: Recommended for ages 1-4 years
- Head circumference 48-50 cm: Recommended for ages 2-5 years
- Head circumference 50-52 cm: Recommended for ages 3-6 years
- Head circumference 52-55 cm: Recommended for ages 6-9 years
- Head circumference above 55 cm: Recommended for ages 9-12 years
Note: Frame dimensions and age recommendations are clearly listed on each product page for easy reference.
Are the lenses shatterproof? Is the material non-toxic and child-safe?
Our frames are made of DuPont™ TPEE material from the USA, offering 360° flexibility that resists deformation and breakage. The lenses utilize eco-friendly TR90 material (also from the USA), known for its impact resistance and high hardness. The frames feature a skin-friendly surface coating infused with antibacterial essential oils to effectively inhibit bacterial growth. All materials are rigorously tested and free from BPA, DEP, and other harmful substances, ensuring non-toxicity and child safety.
Do the sunglasses block 100% of UV rays?
Yes! All lenses are labeled with UV400 protection, blocking 99.9% of harmful UVA/UVB rays. Each product comes with a certified test report to ensure optimal eye protection for children.
Are the frames durable? Do they break easily?
Our frames are crafted with DuPont™ TPEE material, which is 360° bendable without deformation, marks, or breakage. Combined with food-grade silicone/TR90 material, they are flexible, bend-resistant, and rigorously tested to meet SGS safety standards. Non-toxic and harmless, these frames are safe even if chewed by babies, making them ideal for active kids’ daily adventures.
Do children need polaroid lenses or sunglasses?
UV protection is the most important, so prioritize that when choosing lenses for your little one. However, for comfort polarized lenses will reduce glare (to keep things looking natural through the lens). So you may want to consider polarized lenses.
Order Information
How long does it take for an order to be shipped? When can I find my order number?
Your order will be shipped within 48 hours of placing the order. You can check your order number after 48 hours. For B2B buyers, we will ship within a week.
What should I do if I receive a damaged or wrong product?
If you receive a damaged or wrong product, KiGo promises that we will replace the product for you unconditionally as long as they are in original or unused condition.
About Shipping?
KiGo has detailed explanations about shipping.
Uasge & Care
How do l clean the lenses?
The lenses loved to be cleaned once in a while, but be careful with rubbing sand and dirt on the lenses, just water and a clean cloth will do. And for those oily sunscreen stains, it’s best to add a drop of dishwashing liquid to a wet cloth.
Do you providing a cleaning cloth?
Yes, we provide cleaning cloth. The complete product you receive includes: glasses*1, cleaning cloth*1, glasses bag*1, glasses case*1, silicone strap*1 (only for 0-3 years old), tag & instruction manual*1.