Quality Guarantee — Worry-Free After-Sales Service
30-Day Quality Warranty
If there are any issues caused by product defects, we offer a 30-day warranty for free repair or replacement.
365-Day Extended Replacement Service
If you experience any quality issues within 1 year of purchase, contact us and we’ll replace your item — no repairs, just a fresh new product.
Kind Reminders:
- Our replacement policy has been effective since January 1st, 2023. Once a replacement is issued, refunds will not be accepted.
- Replacement is only available for items still in production. If the original item is discontinued, we will offer a replacement of similar value and for the same age group.